•Working location: District 2, HCMC
•Working time: Monday to Friday
• Manage accounts in terms of order processing, order follow up, pricing integrity, on- time deliveries, complete order fulfillment.
• To response and ensure the customer enquiries and requests are addressed in a timely manner
• To coordinate with sales team, product development team, planning teams and other internal teams, suppliers to ensure the product quality and customers’ requirements are met.
• To handle customer complaints according to the Company procedures and service standard.
• To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information
• To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team
• To assist and back up other team members and provide supports and report to Manager
• Other tasks assigned by Manager

- Quyền lợi và quyền hạn của người lao động theo như luật định và quy định của Công ty
(The interests and rights of employees under such laws and regulations of the company)
- The labour agreement

• Bachelor’s degree.
• At least 3 year experience at relevant positions (experience in label printing is preferred).
• Strong written, verbal skills in English (addition of Chinese skills is an advantage)
• Good computing skill.
• Customer oriented and excellent customer service skills.
• Good organizational skill.

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